Contact Us

How can we help?

We’re here to help. Select the inquiry type that best matches your request and include your order number and product model when applicable.

Email: support@shopskyfire.com
Support hours: 9:00 AM–6:00 PM (PST), Monday - Friday
WhatsApp: +8619195370159

Helpful links:

• Track an Order
• Return and Refund Policy
• Warranty Support
• Product Manuals

For returns or refunds on products purchased from Amazon, another marketplace, an authorized retailer, or a distributor, please contact the original seller.